Telehealth & Insurance During COVID-19

Telehealth and Insurance during COVID-19

On March 17th, 2020 the HHS Office for Civil Rights (OCR) announced it will waive potential HIPAA penalties in good faith use of telehealth during the nationwide public health emergency due to COVID-19. Link below explains how covered health care providers can use everyday communications technologies to offer telehealth to patients responsibly.

Insurance Company Information: COVID-19 Interim Billing Guidelines for Providers


  1. An Introduction to the Ins and Outs of Teletherapy
  2. APA: State by State Emergency Actions Addressing COVID-19 Telehealth/Licensure Waivers
  3. APA: Telehealth Guidance State by State Summary
  4. APA: Troubleshooting “Zoom Fatigue” in the Era of Telehealth
  5. Webinar: Telepsychology Best Practice 101: Clinical Evaluation and Care: Cultural Competencies; Documentation
  6. Webinar: A Practical Guide to Providing Telepsychology with Minimal Risk
  7. American Psychological Association: Guidelines for the Practice of Telepsychology
  8. American Psychological Association: Telepsychology
  9. Informed Consent Checklist for Telepsychology Services
  10. Office & Technology Checklist for Telepsychology Services
  11. Sample informed consent form from our friends at the Ohio Psychological Association
  12. State of Nevada Board of Psychological Examiners policy regarding Telepsychology/Telehealth
  13. National Consortium of Telehealth Resource Centers
  14. Amidst COVID-19 Outbreak, What Resources Can You Use?
  15. Association of State and Provincial Psychology Boards (ASPPB) Licensure Related Matters and COVID-19
  16. APA Services: “Let’s Get Technical: Comparing the latest telehealth solutions”, A Comparison of Different Telehealth Platforms (Zoom,, Vsee, thera-LINK)
  17. Play Therapy: Telehealth Resources
  18. Video: An Introduction to Setting Up a Telebehavioral Health Practice: Competencies and Considerations, Katherine Hertlein, Ph.D., LMFT
  19. APA Tip Sheet: Telehealth and Persons with Disabilities: What Psychologists Should Know
  20. APA: How to do Group Therapy using Telehealth
  21. Cultural Considerations: Working with Diverse Communities in a Disaster and Applications to Tele-mental Health Services



  1. March 31 BREAKING NEWS: CMS Flexibilities to Fight COVID-19
  2. DHHS Memorandum to Nevada Medicaid Providers about Telehealth Services
  3. DHHS Update to Lift Restrictions on Group Telehealth
  4. DHHS Division of Health Care Financing and Policy Announcements and Newsletters
  5. CMS.Gov: Medicare Telemedicine Health Care Provider Fact Sheet
  6. March 6th New Law passed by Congress allows temporary changes to federal Medicare telehealth policies
  7. What the COVID-19 telehealth waiver means for psychology practitioners
  8. Telepsychology & Internet-Based Therapy resources
  9. PSYPACT Reducing regulatory barriers. Increasing access to mental healthcare